Bookstore Manager
Position Overview
Are you passionate about books, community, and leadership? MahoganyBooks, the premier bookstore dedicated to celebrating Black literature and culture, is looking for a dynamic and driven Bookstore Manager to lead our operations. As a Bookstore Manager, you will be at the heart of creating exceptional customer experiences, driving sales, and cultivating a vibrant team environment that reflects our values.
Key Responsibilities
Operations
- Develop and execute operational strategies to achieve sales goals and maintain operational excellence.
- Oversee inventory management, including weekly ordering, stock returns, reshelving, and merchandising to meet customer demand and reflect current trends, while adhering to a monthly budget.
- Ensure compliance with all company policies and procedures, maintaining high standards in safety and cleanliness.
Team Leadership
- Lead, train, and inspire a team of up to six booksellers, fostering a collaborative and high-performing work environment.
- Schedule and manage staff shifts, ensuring adequate coverage to meet business needs.
- Provide coaching and development opportunities, supporting team members in their professional growth.
Customer Engagement
- Build authentic relationships with bookstore guests, understanding their needs and offering personalized recommendations.
- Create a welcoming and inclusive environment that enhances the MahoganyBooks literary experience.
- Actively gather and relay customer feedback to inform business decisions and improve services.
Café Management
- Oversee all aspects of café operations, including menu development, promotions, and inventory management.
- Ensure compliance with food safety standards and maintain a clean and inviting café space.
Qualifications
- High school diploma or equivalent required; 5-7 years of experience in either retail, hospitality, or a related field.
- Proven leadership skills with experience managing a team in a fast-paced environment.
- Strong communication and problem-solving abilities, with a focus on accountability and results.
- Physical ability to perform tasks requiring standing, bending, lifting, and climbing as needed.
- Availability to work mornings, evenings, weekends, holidays, and at offsite events.
What We Offer
- A chance to be part of a mission-driven organization committed to celebrating Black culture and literature.
- Professional growth opportunities in a supportive and innovative environment.
- Competitive compensation, paid time off, and other benefits.
Join Our Team
If you’re a motivated leader who loves books and is excited to make an impact, we want to hear from you! Apply now to become a part of the MahoganyBooks family.